Aruma Hotel Playa del Carmen, Playa del Carmen | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

10 Avenida Nte. Manzana 4 Lote 2, Centro, Playa del Carmen, Mexico, 77100

Aruma Hotel, a 3.5-star property in Downtown Playa del Carmen, welcomes guests with express check-in/out services, outdoor terrace, and professional hosting. The hotel provides dry cleaning services and maintains comprehensive safety features including carbon monoxide detectors, fire extinguishers, and a first-aid kit.

Modern Room Amenities

23 air-conditioned rooms at Aruma Hotel, accessible via exterior corridors, feature flat-screen TVs with satellite channels, laptop-friendly workspaces, and safes. Double rooms include private bathrooms with showers and free toiletries, while twin rooms offer tiled floors.

On-Site Dining Options

LA FAMIGLIA restaurant serves full breakfasts daily from 8:30 AM.

Pool and Recreation

The outdoor pool at Aruma Hotel complements the property's tour assistance service. Nearby attractions include Xcaret Eco Theme Park and Maroma Beach.

Central Beach Location

Located steps from Quinta Avenida, the hotel stands 0.5 miles from a disabled-friendly beach and 1.5 miles from Church of Guadalupe. Cozumel International Airport is 12.5 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

4 persons

280 sq. feet

Bed options:

2 Double beds

Shower

Air conditioning

room details

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King Room

Max:

2 persons

280 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Playa del Carmen1000 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.0 mi

Cancun (CUN) 35.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
No parking
24-hour reception
No pets allowed
24-hour security
Baggage storage
Smoke detectors
Fire extinguishers
Key access

Services

Paid airport shuttle
Housekeeping
Car rental
Tours/Ticket assistance

Dining

Restaurant

Spa & Leisure

Swimming pool
Sun terrace
Spa & wellness center

Room features

Air conditioning
Terrace

Bathroom

Free toiletries

Media

Flat-screen TV

Location

10 Avenida Nte. Manzana 4 Lote 2, Centro, Playa del Carmen, Mexico, 77100

Map view

10 Avenida Nte. Manzana 4 Lote 2, Centro, Playa del Carmen, Mexico, 77100

City landmarks

Av. Benito Juárez

Los Fundadores Park

2700 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

2100 ft

Gallery

La Galeria de Playa Art Gallery

2400 ft

Zona Arqueologica Playa del Carmen

3900 ft

Avenida entre 24 y 34 calles 5a

Caminarte

2400 ft

Beach

Kool Beach Club

4000 ft

Avenue With 14 Street 5a Downtown

Corazon de Mexico

3100 ft

Beach

Mamita's Beach Club

4600 ft

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

3900 ft

Nearby

152 Calle Quinta Avenida

Quinta Avenida

700 ft

Mall

Quinta Alegria Shopping Mall

1700 ft

Museums

3D Museum of Wonders

1700 ft

Museums

Museo Frida Kahlo Playa Del Carmen

1000 ft

Night club

Coco Bongo

300 ft

Church

Nuestra Senora del Carmen Catholic Church

1700 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

800 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

1300 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

1100 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

1400 ft

Beach

Playacar

1700 ft

Aquarium

Aquarium Beach

1700 ft

Gallery

Riviera Art Gallery

1700 ft

5ta Avenida

Galeria de Arte 5ta Avenida

1600 ft

Casinos

Grand Riviera Casino

400 ft

Night club

Salon Salsanera

300 ft

Shopping Area

Plaza Calle Corazon

500 ft

Night club

Mandala Playa del Carmen

700 ft

Night club

Club 01

600 ft

Night club

Blue Parrot

900 ft

Beach

INTI Beach

3900 ft

Restaurants

Ipanemas Grill

100 ft

Ave 10 Nte esq. Calle 10

Los Tabernacos Sports Bar and Lounge

400 ft

10 ieme Rue entre les Avenues 10 et 15 10th Street between 10th and 15 Avenue

Union Taverna

100 ft

Avenida 10 Corner with Calle 10 Bis

Magnolias Restaurant

300 ft

Av. 10 Nte. esquina Calle 10 Nte Hotel Hacienda Real del Caribe

Tequila Barrel

800 ft

5 Avenida Between 10th And 12th

100% Natural

700 ft

5a. Avenida Entre Calle 10 Y Calle 12

Vasso Playa

300 ft

Calle 12 Between The 5th And The 10th

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily return

6.0/10

Guest rating

Rooms

5.0

Location

8.8

Service

5.4

Dining

6.4

James

United States of America, January 2025

5.2/10

My stay at Aruma Hotel had its ups and downs. The location was fantastic, right in the center of Playa del Carmen, making it easy to explore the area. However, I encountered some issues like no hot water and a resort fee that seemed misleading. The breakfast was decent, especially because it included plant-based options, but overall the experience left me feeling a bit underwhelmed.

Rooms

5.0

The room lacked basic amenities like hangers and mirrors; also, the air conditioning wasn't working properly. I expected better given the pictures online.

Service

6.0

The staff were friendly, although check-in was a bit disorganized due to communication issues with payment.

Location

10.0

Amazing location close to Fifth Avenue—convenient for shopping and dining.

Dining

6.0

Breakfast offered many vegan and vegetarian options, which I appreciated, but it might not satisfy meat lovers.

Facilities

5.0

There’s no elevator, which was inconvenient for getting to the third floor, and the internet connection was spotty.

Thomas

United States of America, January 2025

5.2/10

My stay at Aruma Hotel was a mixed bag. The location was perfect, close to everything I wanted to explore, but the room itself left a lot to be desired, especially with no hot water. The breakfast had some decent vegan options, but the whole experience felt a bit underwhelming for the price.

Rooms

5.0

I found the room spacious, but it was definitely outdated, with issues like no hot water and a not-so-clean appearance. Also, the lack of an elevator was a hassle when on the third floor.

Service

5.0

The staff were really friendly, but check-in took way too long. They couldn't find my reservation in the system, which made for an awkward start to my stay.

Location

8.0

The hotel is located in a great spot, just a short walk from the lively areas and a vegan cafe nearby, which was a bonus for me. It felt safe and convenient.

Dining

6.0

Breakfast was included, and I appreciated the vegan options available, though I wish there had been more variety. It wasn't great, but at least it was complimentary.

Facilities

5.0

The rooftop pool area was a nice touch, but I wish the Wi-Fi had worked better during my stay. Overall, the facilities were a bit lacking for the resort fees charged.

Martin

United States of America, January 2025

6.4/10

My stay at Aruma Hotel had its ups and downs. The location was perfect for accessing the nightlife and beaches, but the room left much to be desired. While I appreciated the free breakfast options, the lack of hot water and overall condition of the hotel were major drawbacks.

Rooms

5.0

The room I stayed in was outdated and didn't match the pictures I saw online. There were stains on the walls and the air conditioning didn't work well. I was also disappointed with the lack of cleaning services during my stay.

Service

5.0

The staff were friendly and tried their best to assist, but there was significant confusion at check-in regarding my payment. This delay in the process was frustrating.

Location

9.0

The hotel's location was fantastic, as it was close to 5th Avenue and the beach. I loved being able to walk to local attractions and enjoy the area.

Dining

7.0

Breakfast was included and had good options for plant-based diets, which is a plus for me. However, if you prefer meat options, you might be a bit disappointed.

Facilities

5.0

The hotel facilities were lacking; for instance, there was no elevator and only minimal amenities provided. I didn't feel like the resort fee was justified given the overall condition of the hotel.

Anthony

United States of America, December 2024

6.8/10

My stay had both highlights and low points. I loved the location, being close to everything yet quiet enough for a good night's sleep. However, the check-in experience was frustrating and the reality of the room fell short of expectations. The breakfast, while inclusive, had limited options that might not satisfy everyone.

Rooms

5.0

The room I stayed in felt outdated and didn't match the pictures online. There were issues like no hot water and a faulty entry system. Overall, it didn't meet my expectations.

Service

5.0

The staff was friendly, but the check-in process was disorganized and took longer than expected due to payment issues. Communication could definitely improve.

Location

9.0

I really enjoyed the hotel's location. it was close to the vibrant 5th Avenue and offered easy access to many attractions while still being quiet within the room.

Dining

6.0

Breakfast was included, which was a plus, but I found it lacking in variety. As a plant-based eater, I appreciated the vegetarian options, but meat lovers might feel disappointed.

Facilities

5.0

The amenities felt minimal. There was a rooftop pool but no elevator which made accessing the upper floors inconvenient. Not ideal for a 'resort' experience.

Bob

United States of America, November 2024

6.4/10

I had an okay stay at Aruma Hotel. The location was a highlight, being close to 5th Avenue, and the staff was friendly. However, the hotel itself felt quite outdated with some issues that detracted from the experience, like the faulty keyless entry and low water pressure in the shower.

Rooms

5.0

The room was a bit disappointing. it didn’t look like the pictures I saw online. I encountered problems like no hot water and a lack of basic amenities. The cleanliness was also questionable, with stains present and no daily cleaning unless requested.

Service

6.0

The staff was generally nice and accommodating, but there were issues with check-in due to a payment mix-up that took a while to resolve. They could improve their communication with booking partners to avoid these situations.

Location

8.0

The location is one of the best aspects. it was near 5th Avenue and lots of restaurants, including a vegan café nearby. This made it convenient to explore Playa del Carmen.

Dining

7.0

Breakfast was included. and I appreciated the variety of vegan options. However, I could see how meat-lovers might find it lacking.

Facilities

5.0

The hotel offered a small rooftop pool, which was pleasant, but other facilities were limited. I noticed there was no elevator, making it hard to access the upper floors, and the internet connection was inconsistent.

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